As manager of the design team I led the group in educating ourselves in common processes and tools, brainstorming, and refining requirements for our project management.
We started by white-boarding our thoughts and ideas:
Then I layed this out in a diagram so we could further discuss and refine the workflow, and decide what tools would best serve what we needed:
Ultimately, since much of our company uses Jira for software development, I found a way to incorporate our workflow into Jira, allowing us to cross-link our issues to other departments. I used a Jira ‘Business’ Project rather than a ‘Software’ Project so we could create Tasks and Sub-Tasks with due dates, rather than trying to shoe-horn marketing design projects into agile sprints, issues, epics, and bugfixes.
While still limited to some development terminology within jira, I was able to create a Project Workflow that was suitable for creative design intake:
Most usefully I set up a Jira Kanban board that allowed us to assess and manage all our projects at a glance, and we refined it together as a team to make it useful for everyone:
